The cancellation and returns policy for Viapack Store Inc. outlines several key aspects:

1. Returns and Refunds: You can return items within 30 days of purchase for a refund, provided the items are in their original condition. Return shipping costs are generally the responsibility of the customer unless the item is defective or the wrong item was sent.

2. Cancellation Policy: Orders can be canceled within 24 hours for a full refund. If you need to cancel after this period, you may be subject to a restocking fee.

3. Defective or Incorrect Items: If you receive a defective or incorrect item, you must notify Viapack within 7 days of receipt to arrange a return and replacement or refund.

4. Exclusions: Some items, such as custom-made products or perishable goods, may not be eligible for returns.